Elevate Privacy Policy
Last Updated: 23rd December, 2022
Elevate propriétaire Edmiston (Jacqui Edmiston) hereinafter known as ‘Elevate’ is a sole proprietorship offering mental fitness and mindfulness products, training and coaching service provision to individuals and organisations. It is based in Pully, Switzerland. The purpose of this privacy policy is to describe how Elevate collects, uses, and shares data about you.
In case of any questions relating to this privacy policy or our data processing practices, please, contact us:
Elevate propriétaire Edmiston
PO Box 94, 1009 Pully, Vaud, Switzerland
jacqui@elevateperformance.ch
Information We May Collect
When you send us an enquiry, sign up for a course, book a coaching appointment, or purchase a product, you will be asked to provide some personal information that may include name, address, email, phone number, or other information necessary for your enquiry or application. We may also collect some information related to your health which may be important for your use of our services. When you provide us with this information, we ask for your consent for further processing of this information. You can withdraw your consent at any time.
Purpose
We collect your data so we can communicate with you and use your name in our communications to you. We provide newsletter updates which we use your email address for, and these can be opted out of as desired. We may need to contact you in regard to a course or appointment booking and we may use your phone number for this purpose. Email addresses in our mailing lists are used to communicate our latest offerings and news to you. Our booking and payment system is used to administer our courses and online purchases. Information provided on course registration forms is used to run our courses effectively. We use your personal data for performance of a contract, for instance, to perform services you have ordered from us. We may use your personal data to manage your requests to us. We may use your personal data to comply with our legal obligations and in our legitimate interests.
Legal Basis
We rely on the following legal bases to collect and process personal information.
Consent: use for a specific purpose based on your clear consent.
Contract: use to provide the service to you ordered, or are going to order from us.
Legal obligation: use is necessary for us to comply with the law.
Legitimate interests: use is necessary for our legitimate interests that is not overridden by Your personal information protection interests or fundamental rights and freedoms.
Cookies
Cookies are small pieces of data that websites store on your device. Cookies can improve your browsing experience because they help websites remember preferences and understand how you use different features.
You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all Cookies that are already on your device, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website, and some services and functionalities may not work.
We use both session and persistent Cookies for the purposes set out below:
● Functional and Required Cookies
Type: Session Cookies
Administered by: Third parties
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
● Analytics and Performance Cookies
Type: Persistent Cookies
Administered by: Third parties
Purpose: These Cookies are used to track information about traffic to the website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new advertisements, pages, features, or new functionality of the Website to see how our users react to them.
Personal Data Sharing
We share personal information with service providers (processors) that act as an agent to perform tasks on our behalf and under our instructions. Such service providers may include such providers that help us with booking, payment processing or sending email on our behalf. If certain cookies are enabled on your device, then we may also share cookie-related information with related service providers, such as analytics. We do not share your data with any third parties for the purposes of third-parties marketing or promotions. You can consult the below list of our service providers to check their respective privacy notices:
Service Provider / Link to Privacy Notice / Activity
Austen Advisory Ltd - Privacy Notice - AURA Assessment Tool Service Provider
Squarespace - Privacy Notice - Booking, website maintenance and email campaign Service Provider
The Success Factory - Privacy Notice - wabisugi Online Course Service Provider
Stripe - Privacy Notice - Payment Provider
PayPal - Privacy Notice - Payment Provider
We may use other Service Providers as our services may be developed or expanded or in case there is a necessity to substitute any of them. We will do our best to notify you about those changes.
International Transfers of Personal Data
We strive to comply with transfers of personal data under applicable data protection laws and regulations by ensuring transfer is made under an appropriate legal basis. We only transfer personal information to those parties that act as service providers or processors with respect to the services we provide to you, with your consent, or under a legitimate interest or business, or commercial purpose, as described in this Privacy Policy. We may also transfer personal information if required to do so by other applicable laws and regulations, including those related to criminal or civil matters.
To the extent that we transfer your personal data outside of your country of residence, we rely on the following types of mechanisms to ensure the security of that information:
Model Clauses (i.e., EU standard contractual clauses and jurisdictional amendments);
Adequacy Decisions;
Ongoing monitoring of recipient country’s personal information protection systems.
Data Storage
In providing our services, we may store your personal data outside the country or region where you reside. When that happens, we will take measures to ensure your personal data is transferred according to the applicable laws.
We retain your personal data only as long as reasonably necessary to provide you our services and as required by applicable laws and regulations. If you opt for deletion of your personal data, we may still keep minimal necessary data about you for the period of time required for us to comply with legal obligations, resolve disputes or enforce our agreements.
We use security measures to protect your personal data such as physical access controls, systems access controls, data access controls, and our Service providers use their own security measures as described in their respective privacy notices.
Data Subject Rights
We would like to make sure that you are fully aware of your data protection rights. You may exercise the following:
The right to access – you have the right to request copies of your personal data.
The right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – you have the right to request that we erase your personal data.
The right to restrict processing – you have the right to request that we restrict the processing of your personal data.
The right to object to processing – you have the right to object to our processing of your personal data.
The right to data portability – you have the right to request that we transfer the data that we have collected to another organization, or directly to you.
If you would like to exercise your right(s), please, contact us.
Right to Withdraw Consent
If you provided us with consent for processing of your personal data, you have the right to withdraw your consent at any time by contacting us.
Right to Lodge Complaint
If you wish to report a complaint or if you feel that we have not addressed your inquiry in a satisfactory manner you may contact the Swiss Office of the Federal Data Protection and Information Commissioner (FDPIC) at:
+41 (0)58 462 43 95
Feldeggweg 1, CH - 3003 Berne.
In case you reside in the European Union, please, contact your local Data Protection Authority.
Consequences
Please note that if you do not provide us with certain data about you, you may not be able to use all or a part of our services.
Minors
Our services are not targeting children below the age of 16 years. When required by law, we may ask children for a consent of their parents or guardians. If, however, you believe that we have collected personal data from minors without such consent, then please let us know by contacting us.
Modifications
We may modify this privacy policy. Its latest version will always be posted on this site, and we encourage you to review the contents of the latest version of the privacy policy carefully.
When we make any material changes to this privacy policy, we will notify you through reasonable means.